Our Case Studies

Video upgrade without interruption for business





The Custard Factory



IDIS Partners

Unison Integrated Technology


New digital businesses thrive where 19th century pioneers paved the way

Since renovation began in the 1990s, the Custard Factory in central Birmingham has grown into an important centre for the creative and digital industries, as well as a destination for leisure, retail and cultural activities. The 15-acre site, which in Victorian days was a pioneering centre for food and ingredients production, has been transformed into a thriving working community for hundreds of small businesses, benefiting from several phases of development. The Custard Factory now comprises multiple buildings in a vibrant city centre location, so the risks of petty crime have to be planned for and the safety of users ensured.



Finding the best upgrade route from ageing technology


An ageing analogue video system at the Custard Factory was proving expensive to maintain and, without enough cameras, it was giving only limited coverage. An upgrade was needed but installation work had to take place without disruption to the many businesses at the site, so specialist integrator Unison Integrated Technology was asked to find the most suitable solution.
The latest video tech from IDIS was selected because it provided the best image quality, unrivalled usability and trouble-free installation with the ability to mix and match equipment. It also allowed existing infrastructure such as coax cabling to be incorporated, and by combining HD-TVI with the latest IP and wireless technology it enabled real-time monitoring in the control room without the need for complex and expensive civil works.



A flexible solution combining different video technologies


IDIS Intelligent Codec


More than 60 new high-performance cameras have now been integrated into a leading-edge solution giving complete coverage of this diverse estate made up of the main Custard Factory Buildings, an open-air carpark, neighbouring external areas and the Fazeley studios.

To protect the carpark and external areas, including historic archways, a mix of cameras has been used, including dome cameras with IR LED and wide dynamic range giving coverage in all lighting conditions. All IDIS IP cameras also benefit from IDIS Smart Failover technology which ensures continued video capture in the event of network instability or failure.

Video is streamed to the control room via a SilverNet wireless link, yet crucially there is no latency or lag on the images. These cameras are connected to a DR-6316 H.265 NVR, supporting 16 channels that utilises IDIS Intelligent Codec to minimise bandwidth and storage requirements.

At the Fazeley studios, which includes both indoor and outdoor facilities, a combination of IP and analogue bullet cameras, PTZs and domes are used. And at the Custard Factory main buildings, four PTZ cameras, two fixed domes and 25 bullet cameras are connected to IDIS’s powerful DR-8364D recorder, which supports up to 64 channels with a super-fast 900Mps throughput.

Results and Benefits

IDIS technology exceeds expectations and allows easy future upgrades


Thanks to IDIS true plug-and-play technology Unison Integrated Technology installed the new cameras without disruption or any need to stop trading during the work, which included working around operational restaurants and shops.

At the purpose-built security control room operators now have a complete view of the site, allowing them to replace inefficient patrols on foot with more frequent video tours. And the free IDIS Center video management system (VMS) makes it easy to operate the new, enhanced system incorporating third-party cameras, the HD-TVI analogue devices and the latest IDIS IP tech.

With the new surveillance system and improved lighting in place visitors feel safer, particularly walking to and from the car park after evening events. The ability of the security team to monitor events real-time and respond to health & safety incidents is appreciated by event organisers using the Fazely venue. And police have been able to tackle petty theft more effectively thanks to the high-resolution video evidence which is now easily and quickly retrieved in order to tackle crime.

The solution is flexible and scalable, with more cameras easily added as the Digbeth estate continues to evolve and expand. Custard Factory estate manager Simon Dunn says the upgrade has far exceeded expectations.

"The IDIS technology fully delivered on our requirements for an affordable, high-quality surveillance solution covering our complete estate. The Unison engineering team delivered the project to the highest standard and they were considerate and respectful of our busy, live environment. I am very pleased with the result, both in terms of the quality of the images and the operation of the system, which is simple and effective."

Swanshurst School aspires to maintain outstanding performance with IDIS video surveillance

swanhurst school




Swanshurst School




Effective video coverage is key to safeguarding and standards

Swanshurst School is one of Birmingham’s most popular destinations for girls’ secondary education, with more than 1800 pupils aged 11 to 19. To maintain their outstanding OFSTED-inspection rating, the school’s leaders work hard to promote the highest standards of personal behaviour and performance.

The use of video monitoring is key to efficient use of resources at the school. With such a busy site, the ability of senior staff to see who is entering or leaving, and to remotely monitor corridors and lobby areas, is seen as crucial to fostering a safe and welcoming learning environment.

But the old video system at Swanshurst was proving difficult to use and unreliable, there were gaps in coverage and the cameras were struggling to deliver consistently high image quality. With budgets always tight, a more capable solution was needed.

swanhurst school cctv


Learning from other schools to find the best technology

The new solution had to be installed quickly and it would need to provide comprehensive HD video coverage of corridors, key areas outside classrooms, parking spaces, the school grounds and entrances.

For the schools’ Strategic Business Manager, Annette Tyler, the priority for the upgrade was not just price, but service and performance, because she knew that the right solution would be a deterrent to low-level disruptive incidents as well as reducing the more serious risks that schools face, including intrusion and fire.

swanhurst school idisTime-stretched senior staff wanted to be able to use the video management software (VMS) without over-complex training, and to get best value, the new solution would need to be durable and easy to maintain going forward.

To avoid a potentially costly mistake Annette Tyler researched what other schools had done, and looked for personal recommendations.

After comparing the three final quotes the management team selected Unison Integrated Technology to implement an end-to-end IDIS solution. In fact, the proposal that Unison had come back with was much more impressive than the school had been expecting.



Powerful cameras and recorders allow high definition coverage of the full site

swanhurst school smart failover

swanhurst school cameraWith full technical support and rapid stock delivery from IDIS, Unison Integrated Technology had just five weeks to complete this major upgrade. The new solution comprised close to 110 cameras. IDIS’s DC-D4213WRX vandal resistant full-HD IR domes proved to be the perfect units to provide coverage for most of the school’s internal areas and more than 70 were installed. Not only do they capture pin-sharp images in all lighting conditions, easily handling rapid variations in brightness and shade thanks to their true wide dynamic range (WDR), outstanding infra-red performance gives an impressive 30 metres range at night too.

Powerful IR night vision, with low light enhancer technology, is also provided by the 27 IDIS DC-E3212WRX vandal resistant bullet cameras, which were installed to cover entrances and external areas. Allowing the installation team work more quickly, these cameras use Power over Ethernet (PoE) to eliminate the need for additional cabling, while the hierarchical connection between the cameras at the NVRs further guarantees the most efficient method of cabling.

Impressive recording capability is provided by four IDIS NVRs (32-channel DR-6332PS-S recorders), which achieve 370Mbps throughput to ensure no latency on live footage and image capture in full HD. IDIS dual codec performance means that all footage can be recorded in high-definition H.265 but still viewed on older H.264 tablets and other devices if HD monitors are not available, so there’s no need to upgrade until the user is ready. Built-in PoE switches save further on hardware and installation costs. In the event of a power failure or network instability, IDIS Smart Failover technology provides multi-layered protection against video data loss due and eliminates the risk of gaps in recordings.

Results and Benefits

End-to-end solution surpasses expectations

With minimal training, authorised staff, including the head teacher, the safeguarding officer and reception staff, are now able to use the intuitive IDIS Center VMS to live monitor internal and external areas, and quickly search recorded footage to find events of interest. This new capability is already proving to be a useful deterrent, confirms Annette Tyler, with pupils, parents and staff all appreciating the added protection that the new cameras gives.

swanhurst school idis center

IDIS DirectIP® guarantees a low total cost of ownership (TCO), with no additional fees for the IDIS Center VMS, plus the reassurance of easy adaptability in the future, thanks to the guaranteed forward and backward combability of IDIS tech. In addition, the industry’s longest warranty, the IDIS Ultimate Warranty, gives the best protection against equipment faults.

"The new IDIS solution installed by Matt Rodden and his team at Unison Integrated Technology far exceeds our expectations. The project was delivered as efficiently as promised and the system is so easy to use, it’s exactly what we needed to protect our school community."

Annette Tyler

Strategic Business Manager

swanhurst school pupils

Unison Integrated Technology

19 Willow Court, Sandwell Business Park, West Midlands B66 1RD